FAQ


When will I receive my t-shirts?

Orders under 12 pieces are generally ready to ship or pickup in 3 - 5 business days. Orders over 12 pieces are generally ready to ship or pickup in 5 - 10 business days. Your designer will confirm a timeline for your project.

Can I rush my order?

Yes, just ask your designer and arrangements can be made whenever possible.

Where are you located?

1501 Creekwood Pkwy, Ste 106
Columbia, MO 65202

What are your business hours?

MONDAY - FRIDAY, 10AM - 6PM (CST). We are closed on all major holidays.

Can you print or embroider on garments I provide?

Yes, but it needs to be cleared with your designer before we accept the job. Email us at art@FYtees.com

What is your return policy?

We want you to be happy & satisfaction is guaranteed. If the garment(s) purchased from us is defective or damaged we will happily replace your order within 30 days. If prints or decorations are produced differently from your approved proof, we will happily correct the mistake and replace your order within 30 days.

We cannot, however, replace or refund orders that are approved incorrectly. We cannot replace or refund orders produced using customer-provided artwork that contains misssspellllings or other errors. We cannot replace or refund orders because garment sizing is not ideal. Sizing charts and measurements are available for each garment style and size. We cannot replace or refund orders over minor print color discrepancies, as displaying color with 100% accuracy across a variety of displays and environments is not possible. Generally, our policy is to be reasonable, fair, and kind when assessing returns.

I need a ton of shirts -- can I get a discount?

Absolutely. Discounts are available when you order 5, 12, 24, 48, 72, 144, 500, 1000, 2500, etc. Run your project through the website quoter system to get a fairly accurate quote. Contact us at art@FYtees.com for more details.

How do you decorate t-shirts?

We use several production methods to decorate apparel. Jobs under 12 pieces are generally decorated using some of the latest digital printing technology. Orders over 12 pieces are generally decorated using traditional automatic screen printing with plastisol inks. Embroidery and laser engraving are both available for any quantity range.